Privacy Policy

The Collection Properties | The Hague, Netherlands
Last updated: June 2026

1. Introduction

The Collection Properties (“we”, “us”, “our”), registered in The Hague, Netherlands, is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch law.

By using our website or submitting your details through our contact form or booking calendar, you agree to the terms of this Privacy Policy.

2. Who We Are

Company name: The Collection Properties
Address: Alexanderveld 5, 2585 DB, The Hague, Netherlands
Email: hello@thecollectionproperties.com
Phone: +31 61 503 5033
Website: thecollectionproperties.com

3. What Personal Data We Collect

We collect the following personal data when you submit our contact form or book a consultation:

First name and last name
Email address
Phone number / WhatsApp number
Your message or enquiry details
Date and time of your booking (if applicable)
IP address and browser data (collected automatically via cookies)

4. How We Use Your Personal Data

We use your personal data for the following purposes:

To respond to your property enquiry
To schedule and manage consultation appointments
To send you relevant property information and investment opportunities (only with your consent)
To improve our website and services
To comply with legal obligations

5. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR Article 6:

Consent — when you check the consent box on our form
Legitimate interest — to respond to your enquiry and provide our services
Legal obligation — where required by Dutch or EU law

6. How Long We Keep Your Data

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is kept for a maximum of 2 years unless you become a client, in which case we may retain data for up to 7 years in line with Dutch financial and tax regulations. You may request deletion of your data at any time.

7. Third Parties We Share Data With

We use the following trusted third-party services to operate our business. All are GDPR compliant and Data Processing Agreements (DPAs) are in place:

HubSpot (CRM, forms, email, calendar) — EU data centres
WordPress / web hosting provider — your website data

We do not sell, rent, or trade your personal data to any third parties.

8. Your Rights Under GDPR

Under the GDPR, you have the following rights:

Right to access — request a copy of your personal data
Right to rectification — correct inaccurate data
Right to erasure — request deletion of your data
Right to restriction — limit how we use your data
Right to data portability — receive your data in a portable format
Right to object — object to processing based on legitimate interest
Right to withdraw consent — at any time, without affecting prior processing

To exercise any of these rights, contact us at: hello@thecollectionproperties.com

9. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. You will be asked to consent to non-essential cookies when you visit our website. You can manage your cookie preferences at any time via the cookie settings on our website.

10. Complaints

If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at www.autoriteitpersoonsgegevens.nl.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the date of the last update. We recommend checking this page periodically.

12. Contact Us

The Collection Properties
Alexanderveld 5, 2585 DB, The Hague, Netherlands
Email: hello@thecollectionproperties.com
Phone: +31 61 503 5033
Website: thecollectionproperties.com